The ASR Industry Is Solving the Wrong Problem
Speech recognition vendors have spent decades perfecting noise filtering. Research shows it often hurts accuracy. A different approach to acoustic intelligence is needed....
Why 95% of AI Pilots Fail
MIT-linked studies show 95% of generative AI pilots failed to generate meaningful business impact. The failure patterns and how to avoid them....
AI Sovereignty: The Expensive Illusion Every Nation Is Chasing
Every nation wants AI sovereignty. Only the US and China have anything close to it. The rest are buying sovereignty as a service from the countries they're trying to escape....
Why Your AI Vendor Is Lying to You
How to see through AI vendor marketing: why demos don't match reality, how accuracy numbers lie, and what questions to ask before buying enterprise AI....
When AI Coding Actually Helps: Patterns That Work
AI coding tools made experienced developers 19% slower in METR's study. But clear patterns emerge for when they help: unfamiliar territory, boilerplate, documentation, and exploration....
The Hidden Cost of AI Calendar Assistants
AI calendar assistants claim massive time savings, but rigorous research reveals a productivity paradox: tools that make you feel faster actually make you slower while introducing hidden costs....
I Built a CMS at MSNBC Before Anyone Called Them CMSs
In 1996 at MSNBC, I built Workbench - a content management system for editors, copy editors, and photo teams before the term CMS existed. Workflow automation for non-technical users....
Why Every ASR System Lies About Its Accuracy
ASR accuracy claims are based on ideal conditions. Real-world performance with background noise, accents, and domain jargon drops 30-50%. What AMBIE taught us about honest metrics....
AI Hallucinations in the Enterprise: The 4.3-Hour Weekly Tax
Knowledge workers spend 4.3 hours per week fact-checking AI outputs. 47% of enterprise users made major decisions based on hallucinated content. The costs are mounting....
Domain-Specific ASR: Why General Models Fail in the Real World
Legal terminology, manufacturing jargon, call center scripts - each requires specialized training. The myth of 'one model to rule them all.'...
Most Security Breaches Don't Matter
The security industry profits from fear. Most breaches have minimal impact while companies overspend on exotic threats....
Small Language Models Will Eat Enterprise AI
Gartner predicts task-specific AI models will be used 3x more than general-purpose LLMs by 2027. Why latency, cost, and privacy push enterprises toward SLMs....
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